Phase 1
Research & Audit
Before redesigning, we conducted a deep audit of InBody’s previous Shopify site. While technically sound, the old design lacked storytelling and failed to communicate InBody’s professional authority.
Users often landed directly on plain product listings that read more like a catalog than a wellness brand experience. Through qualitative analysis and heatmap review, we identified key friction points:
- No clear hierarchy: Users had to scroll through dense text blocks to understand features.
- Minimal visuals: Limited photography left the page feeling sterile and overly technical.
- Weak trust signals: No testimonials, social proof, or visible partnerships to justify premium pricing.
To guide the redesign, we mapped insights around customer Desires, Pains, and Concerns from accuracy expectations to usability and price justification, forming the backbone of our new UX strategy.
Phase 2
Design Strategy & Implementation
The redesign transformed InBody’s website from a product directory into a brand experience.
Before, users landed on static collection pages with little context, while product pages were text-heavy, burying critical details inside the description tab. However, after the redesign, we built a visual narrative journey where each page tells a story that blends technology, lifestyle, and credibility.
The new homepage opens with a bold, cinematic hero banner showcasing the H30 scale in action, immediately anchoring the brand as modern and high-performance. Below, lifestyle imagery connects the product to real-life routines, creating a rhythm between aspiration and science. Further down, feature iconography and side-by-side comparisons clearly illustrate InBody’s unique advantages, while brand partnerships (Texas A&M, Walmart, ESPN, etc.) reinforce trust and authority.
We also rebuilt product pages from the ground up. Previously, information was locked within long text paragraphs. Now, every feature is visually represented through image modules, infographics, and embedded explainer videos. This new format turns exploration into an intuitive scroll-based experience that shows rather than tells.
By unifying product storytelling and brand visuals, the redesigned Shopify site now guides users seamlessly from awareness to purchase, replacing confusion with clarity and intent.
Phase 3
Custom Development & Enhancements
While maintaining backend stability on the existing Shopify theme, our team implemented custom-coded sections and refined the overall architecture to create a more visual, conversion-optimized experience.
Key improvements included:
- Dynamic Video Integration: Smooth autoplay across devices to demonstrate setup and precision.
- Custom Collage Layouts: Responsive image frameworks ensuring design consistency on both desktop and mobile.
- Performance Optimization: Despite richer content, the site loads swiftly thanks to lightweight scripts and compressed assets.
Crucially, the integration of new, high-quality images transformed the overall aesthetic.
Consistent lighting, balanced composition, and cohesive color grading now give InBody’s digital presence the same sophistication as its medical-grade heritage. The new visuals not only enhance the site’s appearance but also elevate perceived value, strengthen trust, and increase emotional engagement.
The result is a Shopify experience that is technically refined, visually immersive, and emotionally persuasive — a brand ecosystem built for both credibility and conversion.